Credits
Understand how credits work. Track usage, view transactions, and manage your credit balance.
Overview
Credits are the currency for AI-powered operations in WallJobs AI. They're consumed when you use features that require AI processing, external data lookups, or automated communication.
Key points:
- Credits are included in your subscription plan
- Paid plans receive credits at the beginning of each billing cycle
- Credits are cumulative and never expire
- Additional credits can be purchased as needed
- All workspaces share the same credit pool
How Credits Work
Your credit balance is shared across your entire organization. When any team member uses a credit-consuming feature, it deducts from the shared balance.
The system automatically tracks:
- Credit balance at any moment
- Who used credits and for what
- Which workspace each usage occurred in
- Historical transaction records
Credit Costs
Different operations have different credit costs:
| Operation | Credits | Notes |
|---|---|---|
| AI Search | 7 | Per candidate found in search results |
| Contact Enrichment (Email) | 2 | Per email address found |
| Contact Enrichment (Phone) | 14 | Per phone number found |
| Full Enrichment (Email + Phone) | 16 | Complete contact data enrichment |
| LinkedIn Message (Automation) | 25 | Per automated LinkedIn message |
Free Operations
These operations don't consume credits:
- Viewing contacts and profiles
- Managing shortlists (add, move, remove candidates)
- Filtering and sorting search results
- Creating and editing sequences (only sending costs)
- Adding notes and comments
- Team member management
- Workspace configuration
Checking Your Balance
View your current credit balance in several places:
- Sidebar - Credit counter shown at the bottom of the sidebar
- Settings → Billing - Detailed balance and usage information
- Before actions - Cost shown before credit-consuming operations
Low Balance Notifications
WallJobs AI sends notifications when your credits are running low:
- In-app notification at 20% remaining
- Email to organization owner at 10% remaining
- Final warning at 5% remaining
Purchasing Additional Credits
Need more credits before your next billing cycle? Purchase credit packs:
- Go to Settings → Billing → Credits
- Click Buy More Credits
- Select a credit pack size
- Complete the payment through Stripe
- Credits are added immediately
Credit Pack Pricing
| Pack | Credits | Price (BRL) | Price (USD) |
|---|---|---|---|
| Small | 100 | R$ 60 | $10 |
| Medium | 500 | R$ 270 | $45 |
| Large | 1,000 | R$ 480 | $80 |
| Jumbo | 5,000 | R$ 2,100 | $350 |
Transaction History
View all credit transactions in your organization:
- Go to Settings → Billing → Credits
- Click View History
- Filter by date, user, workspace, or operation type
- Export transactions for reporting
Each transaction record includes:
- Date and time
- Operation type (search, enrichment, etc.)
- Credits consumed
- User who performed the action
- Workspace where it occurred
- Running balance after transaction
Optimizing Credit Usage
Get the most value from your credits:
- Refine search terms - More specific searches yield better results, reducing the need for multiple searches.
- Use filters on results - Filter and sort existing results (free) before running new searches.
- Batch enrichment - Enrich only candidates you're seriously considering, not entire search results.
- Save successful searches - Rerun saved searches (same results, no cost) instead of creating new ones.
- Monitor team usage - Use the transaction history to identify inefficient usage patterns.