Privacy Policy
Last updated: December 5, 2025
1. Introduction
WallJobs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform.
We comply with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD) and, where applicable, the European General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for your personal data is:
WallJobs Tecnologia Ltda.
São Paulo, SP - Brazil
Email: privacy@walljobs.ai
3. Data We Collect
3.1 Account Information
- Name and email address
- Company name and role
- Phone number (optional)
- Billing and payment information
3.2 Usage Information
- Log data and device information
- IP address and browser type
- Pages visited and features used
- Search queries and interactions
3.3 Candidate Data (Processed on Your Behalf)
- Professional profile information from public sources
- Contact information (email, phone)
- Work history and skills
- Communication history within the platform
4. How We Use Your Data
We use the collected data for the following purposes:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Train and improve our AI models (using anonymized data)
- Detect, prevent, and address fraud and security issues
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide the services you requested
- Consent: When you have given explicit consent for specific purposes
- Legitimate Interest: For improving our services and ensuring security
- Legal Obligation: When required by applicable laws
6. Data Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law, legal process, or government request
- Business Transfers: In connection with any merger, acquisition, or sale of assets
We do NOT sell your personal data to third parties.
7. AI and Automated Processing
Our platform uses artificial intelligence to provide features like candidate matching, search recommendations, and automated communications. Important information about our AI processing:
- AI models are trained using anonymized and aggregated data
- Automated decisions do not replace human review in hiring processes
- You can request human review of any automated decision
- We regularly audit our AI systems for bias and fairness
8. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations:
- Account data: Until account deletion plus 30 days
- Transaction records: 5 years for legal compliance
- Candidate data: As directed by you, the data controller
- Log data: 12 months for security purposes
9. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Request your data in a machine-readable format
- Objection: Object to certain types of processing
- Restriction: Request limitation of processing
To exercise these rights, contact us at privacy@walljobs.ai
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.
11. Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
12. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage and improve our services
- Provide personalized content
You can manage cookie preferences through your browser settings.
13. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
WallJobs Tecnologia Ltda.
Data Protection Officer
Email: privacy@walljobs.ai
São Paulo, SP - Brazil